Refund policy
We want you to love Maestro. If something isn't right, here's how returns work.
Return window. Eligible items may be returned within 30 days of delivery.
What's eligible. Supplements must be unopened, with the seal intact, and in their original packaging. We're unable to accept returns on opened powders — but we want you to be a lifelong customer, so if something's off with your order, reach out and we'll try to find a suitable solution. Apparel and accessories must be unworn, unused, and in original condition. Items marked final sale and gift cards cannot be returned. You'll need your order number or proof of purchase.
How to start a return. Email us at support@maestrosociety.com with your order number. If your return is accepted, we'll send instructions on how and where to send your package. Returns must be sent to: Maestro, LLC, 6526 South Kanner Highway, PMB# 290, Stuart, FL 34997, United States. Items sent back without first requesting a return will not be accepted.
Return shipping. Customers are responsible for return shipping costs, except when the return is due to our error — a damaged, defective, or incorrect item — in which case we'll cover it.
Damages and issues. Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, email a photo of the packaging and product to support@maestrosociety.com within 7 days of delivery and we'll make it right with a replacement or refund.
Exchanges. The fastest way to get what you want is to return your eligible item and place a new order once the return is accepted.
Refunds. We'll notify you once we've received and inspected your return and let you know whether the refund is approved. Approved refunds are issued automatically to your original payment method within 10 business days. Your bank or card issuer may take additional time to post it. If more than 15 business days have passed since approval, contact us at support@maestrosociety.com.
Questions? We're at support@maestrosociety.com.
Last updated: July 18, 2026